Sprint Provides Cellular and GPS Services to FEMA for its Nationwide Vehicle Tracking Program
Nextel handsets equipped with TeleNav Track™ GPS services offer FEMA ease of deployment and cost reductions for their emergency communications.
OVERLAND PARK, Kan.–(BUSINESS WIRE)–Sep. 21, 2009– The Federal Emergency Management Agency(FEMA), a division of the Department of Homeland Security (DHS), is relying on Sprint (NYSE:S) to provide 2,000 Nextel handsets in support of FEMA’s nationwide vehicle tracking system. As part of an agreement signed earlier this year, Sprint is providing handsets equipped with industry-leading Nextel Direct Connect® and TeleNav Track, a cell phone-based GPS navigation and tracking service. This powerful combination of technologies allows the agency do its job efficiently during an emergency by supporting quick deployment and effective management of its critical resources. The ability to set up anywhere and at any time is crucial for FEMA, especially when the agency is called upon to provide disaster support.
Several hundred of the 2,000 Motorola i365 phones are being used by FEMA employees and the rest are on standby and staged throughout the country, ready to deploy in case of an emergency. For example, units have been staged in the Gulf Coast region throughout the hurricane season. All phones are prepackaged in a FEMA kit – a rugged pelican case that includes the handset, a car charger, a wall charger, a splitter and two batteries.
In addition to the devices, the Sprint solution also includes integration and project management services to ensure that the agency met its deadlines for setting up the vehicle tracking program before the hurricane season. After receiving the initial request, Sprint and TeleNav rapidly set up the entire program, including device configuration and testing.
“Interoperable communications and emergency preparedness have always been top priorities for Sprint, especially in wake of some of the recent natural and man-made disasters. Whether it’s the reliability of our network or support from the Sprint Emergency Response Team (ERT), we have always been ahead of our competition in supporting our customers including the federal agencies tasked with disaster preparedness and recovery,” said Bill White, vice president, Federal Programs at Sprint. “We take pride in serving FEMA with our voice and data services powered by Sprint’s Now Network™.”
While Nextel Direct Connect allows instant and seamless communication among FEMA personnel and interoperable communications with first responder and law enforcement agencies, TeleNav Track allowsFEMA to monitor in near real-time the location of its mission-critical resources, including ambulances, buses and trucks. With geo-fencing, authorized FEMA personnel can also receive alerts if a tracked unit travels outside or inside a defined geographic boundary. A key enabler of this solution is the ruggedMotorola i365 handset with an embedded GPS location system and advanced operating system. TheMotorola operating system includes features which automatically run the TeleNav Track application in the background on power-up, eliminating the need for any user interaction and preventing unauthorized changes to the application.
Sprint, whose Now Network was recently named most reliable 3G network in a 13-city test by PC World, serves FEMA through its newly formed Business Markets Group (BMG). Composed of more than 4,000 sales, support, marketing and operations personnel, Sprint’s BMG is dedicated solely to enterprise, general business and public sector customers. BMG delivers wireless, wireline and converged solutions for companies, drawing on the nation’s most dependable 3G mobile broadband network,* 4G capabilities that are well ahead of Sprint’s competition, the fastest national push-to-talk network,** and a comprehensive solutions portfolio of devices and applications.
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*“Dependable” based on independent, third-party drive tests for 3G data connection success, session reliability and signal strength for the 50 most populous markets, January 2008 – February 2009. Not all services available on 3G and coverage may default to separate network when 3G unavailable.
**“Fastest” based on initial call set-up time.
ABOUT SPRINT NEXTEL
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving almost 49 million customers at the end of the second quarter of 2009; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The company’s customer-focused strategy has led to improved first call resolution and customer care satisfaction scores. For more information, visit www.sprint.com.
TeleNav, Inc., a privately-held company headquartered in Sunnyvale, California, was the first to launch acell phone GPS system in the United States. Deployed by 14 carriers in 29 countries, TeleNav is a global leader in wireless location-based services (LBS). Currently, the company’s solutions are available in four continents, including North and South America, Asia and Europe.
TeleNav’s solutions include GPS navigation, Mobile Resource Management (MRM), social networking and local search. The company’s flagship service, TeleNav GPS Navigator™, offers functionalities comparable to in-car systems and standalone navigation devices, such as automatically-updated maps and business locations, full-color 3D moving maps, traffic alerts with one-click rerouting, location-sharing, business reviews, speech recognition, Wi-Fi hotspot finder, gas price finder and more. TeleNav also delivers its award-winning navigation service on the TeleNav Shotgun™, a standalone GPS personal navigation device (PND) tailored specifically for business travelers. TeleNav’s enterprise application, TeleNav Track™, incorporates GPS-enabled tracking, time sheets, wireless forms and navigation. TeleNav Track is a widely adopted service with approximately 9,000 customer organizations using it today.
TeleNav services are available on more than 500 wireless devices and run on most major mobile platforms currently available.
For more information on TeleNav, please visit www.telenav.com.